CleaverMcDonald - Privacy Statement
At CleaverMcDonald, we value your privacy and are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Collection Statement outlines how we collect, use, disclose, and store your personal information.
1. Collection of Personal Information
We collect personal information directly from you or your authorized representatives when you:
• Make inquiries about our services;
• Book or attend coaching/ Mentoring sessions;
• Complete forms, surveys, or feedback requests;
• Engage with us through our website, email, phone, or social media platforms.
The types of personal information we may collect include (but are not limited to):
• Your name, address, phone number, and email address;
• Details of your goals, challenges, and preferences related to coaching services;
• Payment information (where necessary);
• Any other information you provide during coaching or mentoring sessions or correspondence.
• Make inquiries about our services;
• Book or attend coaching/ Mentoring sessions;
• Complete forms, surveys, or feedback requests;
• Engage with us through our website, email, phone, or social media platforms.
The types of personal information we may collect include (but are not limited to):
• Your name, address, phone number, and email address;
• Details of your goals, challenges, and preferences related to coaching services;
• Payment information (where necessary);
• Any other information you provide during coaching or mentoring sessions or correspondence.
2. Use and Disclosure of Personal Information
We collect and use your personal information for purposes including:
• Delivering personalised coaching or mentoring services;
• Managing bookings and client records;
• Communicating with you about your sessions, resources, and updates;
• Improving our services through feedback and analytics;
• Complying with legal and regulatory obligations.
We do not share your personal information with third parties except:
• Where you have given explicit consent;
• When required by law or regulatory authorities;
• To trusted third-party service providers assisting in our operations (e.g., payment processors, scheduling platforms), bound by confidentiality obligations.
• Delivering personalised coaching or mentoring services;
• Managing bookings and client records;
• Communicating with you about your sessions, resources, and updates;
• Improving our services through feedback and analytics;
• Complying with legal and regulatory obligations.
We do not share your personal information with third parties except:
• Where you have given explicit consent;
• When required by law or regulatory authorities;
• To trusted third-party service providers assisting in our operations (e.g., payment processors, scheduling platforms), bound by confidentiality obligations.
3. Storage and Security
Your personal information is stored securely and protected against unauthorized access, misuse, loss, or disclosure. We implement physical, electronic, and procedural safeguards to maintain the confidentiality and integrity of your information.
4. Access and Correction
You have the right to access and correct the personal information we hold about you. To make a request, please contact us using the details provided below. We will respond promptly and handle your request in accordance with the Privacy Act.
5. Contact Us
If you have any questions about this Privacy Collection Statement or our handling of your personal information, please contact:
CleaverMcdonald
Phone: 0400 867 098
Email: info@cleavermcdonald.com.au
Address: 45 Alfreda Ave, Bulleen, Vic 3105
We will investigate and respond to any complaints promptly and fairly.
CleaverMcdonald
Phone: 0400 867 098
Email: info@cleavermcdonald.com.au
Address: 45 Alfreda Ave, Bulleen, Vic 3105
We will investigate and respond to any complaints promptly and fairly.